Common Questions
Products & Science
What's in your Sleep Cocoa and how does it work without melatonin?
Our Sleep Cocoa uses a sophisticated, multi-target Adaptogen & Calming Blend instead of melatonin. This blend is designed to support your body’s natural wind-down process through three key actions:
- Stress Adaptation & Resilience: With rare adaptogens like Reishi and Turkey Tail mushroom extracts, it helps your body better manage daily stress, creating a foundation for rest.
- Nervous System Calm: Classic botanicals such as Chamomile, Lavender, and Lemon Balm extracts work to soothe the nervous system and ease anxiety.
- Mind & Sleep Support: Traditional herbs like Jujube Seed and Valerian Root extracts, combined with highly bioavailable Magnesium Glycinate, work synergistically to promote mental tranquility and support deeper, more restorative sleep.
Are your products vegan, gluten-free, and non-GMO?
Yes. All Pablo Blue products arecertified gluten-free and non-GMO. Our Sleep Cocoa, coffee are100% vegan. Our raw honey is, of course, a natural bee product.
Is there any caffeine?
No. Our Sleep Cocoa is naturally caffeine-free, making it a perfect, non-stimulating part of your evening routine.
What is the shelf life and how should I store the products?
To ensure optimal freshness: please refer to the best-by date on the packaging. Powdered products (cocoa, coffee) should be stored in a cool, dark, dry place within an airtight container. Raw honey is shelf-stable at room temperature. For freeze-dried fruits, reseal the bag tightly after each use.
SHIPPING, RETURNS & WARRANTY INFORMATION
What types of shipping do you offer, and what are your rates & return policies?
Standard Orders: Standard orders generally ship within 2 business days when placed by 12 noon ET. Within the United States, please allow anadditional 3-5 days for transit time. For U.S. Territories, please allow anadditional 6-10 days for transit time. For APO/FPO/DPO addresses, depending on the destination, please allow an additional 10-15 days for transit time. Orders to Canada ship on Tuesdays and Thursdays only.
Where do you ship?
We currently ship to all50 U.S. states. For international shipping inquiries, please contact us atsupport@pabloblue.com.
ORDERING & PAYMENTS
How quickly will my order arrive?
The time it takes for your order to arrive is the order processing time + the shipping time. Our normal order processing time is two to five business days after your order is placed. Standard US Shipping takes three to five business days, 2nd Day Air is two business days, and Next Day Air is one business day. Some shipping carriers may also experience delays. If you have received a shipping confirmation email, please track the order with the provided tracking link.
Is ordering on your site secure?
Absolutely! We use the latest industry standard 256-bit SSL encryption to ensure that your information is securely transmitted to our servers. Please view ourPrivacy Policy for more information about how we use and secure personal information.
QUALITY AND TESTING
What are you doing to ensure the quality and safety of the Pablo Blue products?
The quality and safety of all our product offerings is our mandate, to ensure that you enjoy only the highest quality and safest products. All of our products are naturally produced and undergo stringent quality assurance testing for pesticides and microbial contamination from the garden level to the post-harvest facilities, and through the final production processes and handling.