Common Questions
SHIPPING, RETURNS & WARRANTY INFORMATION
What's in your Sleep Cocoa and how does it work without melatonin?
Our Sleep Cocoa uses a sophisticated, multi-target Adaptogen & Calming Blend instead of melatonin. This blend is designed to support your body’s natural wind-down process through three key actions:
- Stress Adaptation & Resilience: With rare adaptogens like Reishi and Turkey Tail mushroom extracts, it helps your body better manage daily stress, creating a foundation for rest.
- Nervous System Calm: Classic botanicals such as Chamomile, Lavender, and Lemon Balm extracts work to soothe the nervous system and ease anxiety.
- Mind & Sleep Support: Traditional herbs like Jujube Seed and Valerian Root extracts, combined with highly bioavailable Magnesium Glycinate, work synergistically to promote mental tranquility and support deeper, more restorative sleep.
Are your products vegan, gluten-free, and non-GMO?
Yes. All Pablo Blue products arecertified gluten-free and non-GMO. Our Sleep Cocoa, coffee are100% vegan. Our raw honey is, of course, a natural bee product.
Is there any caffeine?
No. Our Sleep Cocoa is naturally caffeine-free, making it a perfect, non-stimulating part of your evening routine.
What is the shelf life and how should I store the products?
To ensure optimal freshness: please refer to the best-by date on the packaging. Powdered products (cocoa, coffee) should be stored in a cool, dark, dry place within an airtight container. Raw honey is shelf-stable at room temperature. For freeze-dried fruits, reseal the bag tightly after each use.
SHIPPING, RETURNS & WARRANTY INFORMATION
What types of shipping do you offer, and what are your rates & return policies?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to work with you to resolve the issue properly.
Shipping
We will process and ship your order as soon as possible. You will receive an email with more information after your order has been shipped. Delivery time varies depending on your location.
ORDERING & PAYMENTS
How quickly will my order arrive?
The time it takes for your order to arrive is the order processing time + the shipping time. Our normal order processing time is two to five business days after your order is placed. Standard US Shipping takes three to five business days, 2nd Day Air is two business days, and Next Day Air is one business day. Some shipping carriers may also experience delays. If you have received a shipping confirmation email, please track the order with the provided tracking link.
Is ordering on your site secure?
Absolutely! We use the latest industry standard 256-bit SSL encryption to ensure that your information is securely transmitted to our servers. Please view ourPrivacy Policy for more information about how we use and secure personal information.
QUALITY AND TESTING
What types of shipping do you offer, and what are your rates & return policies?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to work with you to resolve the issue properly.